Design sprints for visitor experience advocacy: 5 lessons from the British Museum
Dana Mitroff Silvers (via Design Thinking for Museums)
A design sprint is a multi-step team process for answering critical business questions through researching, prototyping, and testing ideas with customers or—in the case of a museum—visitors. Design sprints combine tools and methods from design thinking, business strategy, and product innovation, and have been popularized and codified by Google Ventures with the Sprint book.
This post examines how the British Museum is experimenting with design sprints in the Product Development Group.